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Espionage is a very real threat in the business world. Everyone wants to know the competition’s trade secrets. But this kind of espionage comes at a cost. For Pegasystems, that cost was $2.036 billion.

In the case of Appian v. Pegasystems, the jury ruled in favor of Appian and awarded the company over $2 billion in damages. This is one of the largest espionage cases in United States history — certainly in the 21st century.

Appian, a software company, had accused Pegasystems, a rival software company, of stealing trade secrets related to business process management software. The jury found that Pegasystems had indeed stolen these secrets and awarded Appian damages accordingly.

But how exactly did Pegasystems do it?

What is trade secret misappropriation?

In order to understand how Pegasystems committed espionage against Appian, it is first important to understand what trade secret misappropriation is.

Trade secret misappropriation occurs when someone unlawfully acquires or discloses another company’s trade secrets. In this case, it is unknown exactly how Pegasystems’ alleged spy, Youyong Zou, stole the information from Appian. However, in other cases of trade secret misappropriation, companies have been known to use a variety of methods to acquire trade secrets, including:

  • Hiring former employees of the company who know the trade secrets (as seen in the Google v. Uber case).
  • Conducting electronic surveillance of the company.
  • Stealing documents or files containing trade secrets.
  • Asking workers for information about trade secrets.

The most important factor here is clear: spy proximity to classified information.

What happens now?

For Pegasystems, the repercussions of this ruling are significant. Not only must the company pay Appian $2 billion in damages, but it also now has a reputation for being a company that steals trade secrets. This could damage its ability to do business in the future and make it difficult to attract new customers and partners.

Appian, on the other hand, may be able to use this ruling as a deterrent against future espionage attempts by other companies. This case also serves as a reminder to companies of the importance of protecting their trade secrets and ensuring that they have adequate security measures in place.

Appian, for example, will likely take measures to protect its trade secrets by:

  • Restricting access to documents and files containing trade secrets.
  • Limiting the number of people who have access to trade secrets.
  • Conducting in-depth background checks on employees and contractors.
  • Implementing security measures to prevent unauthorized access to company premises.
  • Requiring employees and contractors to sign nondisclosure agreements.
  • Teaching cybersecurity best practices to employees.

Trade secret misappropriation is a serious issue, and companies must be vigilant in protecting their trade secrets from those who would seek to unlawfully acquire them.

Moving forward, it will be interesting to see how this case affects the relationships between Appian, Pegasystems, and other software companies. Only time will tell.

Final thoughts

It remains to be seen what the long-term impact of this case will be, but one thing is certain: Trade secret misappropriation is a serious issue with major consequences. Companies must be vigilant in protecting their trade secrets and take measures to prevent unauthorized access and disclosure.

All in all, though, this resolution is a significant victory for Appian and a massive blow to Pegasystems. Time will tell how this lawsuit’s resolution will affect the competitive landscape in the business process management software market. But one thing is for sure: This case will go down in history as one of the biggest espionage cases in the United States.

What do you think about this case? Do you think the jury made the right decision? Is $2.036 billion getting off easy?  Does Pegasystems have a chance during an appeal?

Tim O’Rourke, CPS has over thirty (30)+ years in the profession of safeguarding the lives and secrets of political figures, corporate executives and high net-worth individuals.  His experience and research has led him to writing and speaking about the methods and best practices of TSCM / electronic surveillance and counter-surveillance.  Tim is the lead TSCM Tech at TSD the Technical Services Division.